• Hotel Grand Continental Kuching in Kuching, Malaysia
  • Hotel Grand Continental Kuching in Kuching, Malaysia
  • Hotel Grand Continental Kuching in Kuching, Malaysia

Hotel Grand Continental Kuching in Kuching, Malaysia

Our swimming pool will be temporary closed until 30th September 2016 for renovation work

Spreading Our Warmth and Friendliness

Come to Hotel Grand Continental Kuching in Kuching, Malaysia and feel right at home. As part of the Grand Hotels International Group, we provide high-class comfort that delights even the most discerning guests, from our 180 Borneo-inspired rooms, to the invaluable business facilities, and warm and friendly staff service.

Choose from 8 luxurious room types that have been meticulously designed with amenities for business and leisure travel. Also, corporate guests staying in the city for a convention will be pleased to know that the 3-star hotel boasts fully equipped conference facilities and efficient banqueting services for small to large scale meetings and events. Leisure tourists, meanwhile, can explore exciting spots nearby with assistance from the tour desk.

Our central location in the heart of commercial and finance districts will bring you to your destinations easily. Food centres, shopping malls, and tourist attractions are nearby. And with the Kuching International Airport only a 15-minute drive away, we are indeed your ideal destination in Kuching City.

Download Hotel Fact Sheet and Policy Updates

Feel Right at Home

Take a step back from the bustling scenes of Kuching City and enter our relaxing and spacious guestrooms. Each one is designed with a splash of neutral shades, soft lights, and wooden furniture. To meet the demands of the most discerning travellers, all accommodation come fitted with modern amenities that include individually controlled air-conditioning, LCD TV, IDD phone, and free Wi-Fi Internet access. Our premium rooms located on the higher floors provide a spectacular view of the city.

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Ensuring Your Satisfaction

Visiting Kuching City for business or leisure becomes a pleasurable time at our hotel. Here, all your needs are addressed with utmost importance, and the facilities and services at our hotel in Kuching City ensure this satisfaction. We have fully equipped conference, seminar, and banquet facilities, a business centre, and an executive floor. Those who fancy relaxation can grab a bite at the coffee house or take a dip at the outdoor pool.

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In the Heart of the City

Book and stay at our hotel and experience ease of travel with the Kuching International Airport just 15 minutes away and the Kuching Waterfront within walking distance. Our central location in the heart of the commercial and financial areas brings you closer to business offices, shopping malls, and food centres. From Hotel Grand Continental Kuching in Malaysia, you can visit attractions that include the Kuching Waterfront, Pandungan Road, and Sarawak Museum.

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Best Price Guarantee Terms & Conditions

Hotel Grand Continental Kuching will make available the best guest room price for the hotel (the "Best Price Guarantee"). "Hotel Grand Continental Kuching Website" are the websites owned or operated by or on behalf of Hotel Grand Continental Kuching bearing the logo and branding of Hotel Grand Continental Kuching.

In the unlikely event that a lower price at Hotel Grand Continental Kuching is made available on a non-Hotel Grand Continental Kuching website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Hotel Grand Continental Kuching will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Hotel Grand Continental Kuching Website, and at least 24 hours before the standard check-in time at Hotel Grand Continental Kuching.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Hotel Grand Continental Kuching if it is incomplete or concerns a non-Hotel Grand Continental Kuching website.

    PLEASE NOTE: You don't need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for , the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Hotel Grand Continental Kuching will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Hotel Grand Continental Kuching.
    • Hotel Grand Continental Kuching will convert any Competing Price offered in a different currency than the price made available through the Hotel Grand Continental Kuching Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Hotel Grand Continental Kuching when honoring a lower price.
    • Hotel Grand Continental Kuching may deny claims where the difference between the Competing Price and the price on the Hotel Grand Continental Kuching Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Hotel Grand Continental Kuching Website, and Hotel Grand Continental Kuching is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Hotel Grand Continental Kuching website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Hotel Grand Continental Kuching and must make a reservation in the manner communicated by Hotel Grand Continental Kuching within 24 hours from receipt of the communication or local check-in time at Hotel Grand Continental Kuching Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Hotel Grand Continental Kuching Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Hotel Grand Continental Kuching's reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Hotel Grand Continental Kuching has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Hotel Grand Continental Kuching reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Hotel Grand Continental Kuching may at any time and without notice terminate or restrict a person's ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Hotel Grand Continental Kuching determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Hotel Grand Continental Kuching Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of .
  • Void where prohibited by law. Hotel Grand Continental Kuching reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.